support & information
To help you craft the kitchen you imagine we have provided all the support and info you need below.
Below is a list of mighty helpful answers to some of your frequently asked questions.
If you can't find your answer within this section we encourage you to use our contact us form.
- How does the Imagine™ Kitchens range work?
- How long does it take to manufacture?
- Will a flat pack kitchen fit into my kitchen space?
- How do flat-pack kitchens compare to custom built kitchens?
- Can I have some help with the kitchen design?
- I'm not much of a handyperson so how hard is the assembly and installation?
- What is the maximum height of Imagine™ Kitchens?
- How do I join my benchtops, ensuring a smooth finish?
- Can I use stone or granite benchtops with the Imagine™ Kitchens range?
Q: How does the Imagine™ Kitchens range work?
The Imagine™ Kitchens range is a modular, flat packed kitchen system that features a large range of high quality cabinets, doors and benchtops in a range of colours and styles.
It's easy to plan and design your kitchen either using our planning guide or online design tool, and can then be ordered from any Mitre 10 store nationwide.
Q: How long does it take to manufacture?
Being a flat packed kitchen system, the Imagine™ Kitchens range is in stock nationwide and normally arrives in your store within 5 days from order.
This means you can typically order your kitchen one weekend and have it ready for installation by the next!
Q: Will a flat pack kitchen fit into my kitchen space?
The Imagine™ Kitchens system is very flexible and is designed to fit most kitchen types. Whilst the cabinets are set standard sizes, there is a large variety of heights and widths.
The range is also supported by some smaller 150mm & 300mm cabinets to better suit the space that you have available.
End panels can be cut-down and used as filler panels to finish any smaller spaces.
Q: How do flat-pack kitchens compare to custom built kitchens?
The Imagine™ Kitchens range have nearly all the features you would expect in a custom built kitchen, ensuring you a quality kitchen for years to come.
The materials and workmanship are of excellent quality and the cabinets are all solid backed which ensures no lateral movement.
All components are designed and constructed to be long-lasting provided due care is taken.
Unlike many custom kitchens, we offer a 10 year warranty on the workmanship of the cabinetry, doors, panels and benchtops (see our warranty statement for conditions).
Q: Can I have some help with the kitchen design?
The team at your nearest Mitre 10 store will provide some handy ideas but essentially this program is about DIY.
The Imagine™ Kitchens brochure, planning guide and information on this website should assist you in your design.
Q: I'm not much of a handyperson so how hard is the assembly and installation?
All cabinets are packed with easy to follow assembly instructions and can be assembled with just a screw driver or cordless drill.
Imagine™ Kitchens have been successfully assembled and installed by people with limited installation knowledge, however if you feel that the job is beyond you, you can enlist the assistance of a professional installer.
Even in this case you will still be saving money. Ask at your nearest Mitre 10 for some suggestions of local tradespeople.
Q: What is the maximum height of Imagine™ Kitchens?
The maximum height of Imagine™ Kitchens pantries is 2350mm, which is taken from the floor to the top of the pantry.
2350mm is the ideal height to comfortably accommodate our range of kickboards and end panels and creates a space of approximately 728mm between the benchtop and any overheads.
Q: How do I join my benchtops, ensuring a smooth finish?
As part of the range, we offer a matching benchtop joining strip, which is a moulded piece of coloured aluminium to cover the corner join.
If you would prefer a seamless and professional finish, we suggest for you to take the benchtops to a professional post forming outlet and they will cut the benchtops for you and provide the joining clamps as required.
Your local Mitre 10 store will be able to provide suggestions, or alternatively, refer to the yellow pages.
All of our benchtops are packed with extra edge strips for use when you have a cut edge.
Q: Can I use stone or granite benchtops with the Imagine™ Kitchens range?
In addition to the Imagine™ Kitchens range of benchtops, stone or granite benchtops can be used.
Once your kitchen is installed, a 3rd party stonemason needs to conduct a site measure and cut templates to suit your layout.
Typically it can take 1 - 2 weeks for total turnaround and installation.













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