Something that you may not know is that the majority of Mitre 10 stores are family owned and run. That means they go the extra mile for their communities. 

Built by Families is a new series that tells the stories of proud local family businesses.

For father and son John and Gary Woodruff, Benalla has been home for over 25 years. Benalla Mitre 10 is a genuine family business.

Nearly all of the Benalla Mitre 10 staff live locally and those who join the business quickly become part of the Mitre 10 family.

This hardware store is part of the community, something the Woodruffs are extremely proud of.

The Pink family have been in Hardware for 160 years.

Greg Pink is a proud a sixth generation family store owner after taking over from his father Wayne – who still helps put stock away on Fridays.

Greg and his wife Mel are hopeful their kids Caitlin and Ben can extend the family legacy to seven generations and 200 years!

John and Bob Johnson started off with a small hardware business in the Northern Beaches of Sydney in 1955 and built it up into the thriving business it is today.

The community was always close to the hearts of John and Bob – both long time and active members of their local fire brigade and Lions Club.
Both brothers had 10 kids each - many of who are still working in the business today.

Strong values, community involvement and an emphasis on being dependable is clearly the legacy that the beloved John Johnson imparted on the business, something his sons and daughters proudly carry on to this day.

The Hitchins' family grew up in hardware, it's in their blood. 

The family is known for their local community involvement, the Biggest Morning Tea is something that is particularly close to their hearts. 

Norm and Frank are part of the fabric of Diamond Creek. They opened their Mitre 10 in 1979 and have been growing along with their community ever since. 

They along with their family have a real passion for helping locals no matter how big or small the job.