Provided below are links to our key terms, conditions and policies. At Mitre 10, we do take this area seriously and encourage all users of this website and customers of our Mitre 10 stores to be aware of these legal terms presented.
Gift Card Terms & Conditions
When you purchase a Gift Card online or within our Mitre 10 stores, you are agreeing to certain Terms and Conditions.
Product Safety Recalls
Your safety is very important to us, any Product Recalls issues by the ACCC that relate to products we stock will be advertised here on our website.
Catalogue and Promotions
See standard catalogue Terms and Conditions and information regarding current retail promotions.
Credit Reporting Data Management Policy
Our Credit Reporting Data Management Policy covers our collection, management and disclosure of credit information and the credit eligibility information we hold.
All Mitre 10 and Metcash shareholder queries should be directed to Metcash.
Timber Sourcing Policy
Independent Hardware Group has committed to move toward a procurement strategy where timber and wood products sourced by IHG for its Members comply with legal, social, moral and environmental standards as outlined in this policy.