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Notice of Product Safety Recall from January 2015

A product safety recall of the product below was advertised on 28 January 2015. It is reproduced again to bring to the attention of consumers as requested by the ACCC.

Description/ Model Number::


APN/Barcode: 9329992001378

Recall Information:

As a precaution, Mitre 10 is conducting a recall for this product sold exclusively in Mitre 10 and True Value Hardware stores nationally prior to 28 January 2015.


Labelling on the ladder indicates that the Ladder complies with AS/NZS 1892.

A test indicates that the ladder does not comply with that Australian Standard.

Defect description:

The ladder may not have the attributes required by the Australian Standard with which it purports to comply, including safety attributes.

What To Do:

We recommend that customers cease use of the ladder immediately and return it to their local Mitre 10 or True Value Hardware store for a full refund of the purchase price. A similar ladder sold after the above date with a yellow coloured top and a different barcode is not the subject of the recall and should not be returned.

Contact Details:

Mitre 10 Australia Pty Ltd ACN 009 713 704 of 19 Corporate Drive Heatherton Victoria 3202. Phone: 1300 880 440.